Frequently Asked Questions
Our Answers To Common Questions
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The walk is more of a stroll—about half a mile in total—perfect for all ages and fitness levels! The tour lasts about 1 hour to 90 minutes.
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As interactive as you choose. We encourage participation, but those who don’t want to will still have an amazing time.
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Comfortable walking shoes, a jacket (it can get chilly in the evening), a camera for capturing any ghostly encounters, and we encourage a sense of Christmas flair!
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Absolutely! We encourage you to bring cameras and recording devices to capture any spooky sightings.
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Depending on location. Many of our retail partners host our Scrooge Shoppe if you’d like to purchase swag. It can also be delivered to your home or ordered online in advance to be picked up at the tour.
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No refunds. Only transfers to another date.
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Transfers must be made 24 hours in advance. After this time tour guides are guaranteed payment and your ticket is non-transferable - nor refundable.
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Yes, our tour is wheelchair accessible, but please let us know in advance so we can accommodate any special needs.
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No, transportation is not provided. We recommend planning in advance for parking arrangements.
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The tour runs rain or shine. In the case of severe weather, we will reschedule or provide a refund.